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privacy policy

We are Animeaux. We respect your privacy and personal life, but sometimes we need personal information from you. In this statement you can read which data we use and how we store, protect and process this data. This privacy policy applies to our website (the “Website”) and the services we offer (the “Services”). We treat your personal data in accordance with the General Data Protection Regulation (the “Relevant Legislation”)

Under 16 years old

If you are under the age of 16, you need your parent’s or legal guardian’s permission to use our Website and Services.

Personal data

In order to be able to offer our Website and Services, we process personal data. The term “personal data” refers to information with which you can be identified as a person. This definition is in accordance with the Relevant Legislation.

Your permission

We may store your data at various times, such as when you visit our Website, create an account on our Website, use our Services or when you contact us. We are allowed to process your data because we ask for your permission via this privacy policy. In addition, we need your data to perform the agreement between you and us. If you choose not to share your information, we will not be able to process and deliver orders from you

Furthermore, we will not process your data without your consent, unless we are legally obliged to do so.

What data do we collect and what do we do with it?
To use our Website and Services, we need the following information from you:

  • Your name
  • Your address
  • Your residence
  • Your phone number
  • Your e-mail address
  • Your IP-address
  • Your payment details

We also collect some non-personal information from you when you use our Website, such as:

  • The name of the browser you are using
  • The operating system you are using
  • The service provider with which you have internet access
  • Login

We store the following information on your account: passwords and username. This way you do not have to enter this data again. We also store – for the convenience of your own account – the data of previous orders.


If you participate in a campaign or competition, we will ask you for the following information: Name, e-mail address, place of residence. This way we can carry out the promotion and announce the prize winner(s). We also use this to measure the response to our advertising campaigns.


Animeaux offers newsletters. This way you stay informed of offers, (discount) promotions and other news. To be sure of your permission, we use the opt-in system for newsletters. An opt-out option is included with every communication along this route.


For your order we need your name, e-mail address, address(es) and payment details. We will register, store and process your data for the correct processing of the order. In addition, this information can be used for a possible later warranty. We do not engage any service providers when processing your order.

We will only use your data for the above purposes, or for a purpose that is closely related to this. This means that your data will never be used by us in an unexpected way.


We make every effort to protect your personal data against loss, destruction, use, alteration or distribution of your personal data by unauthorized persons. As a result, those who have nothing to do with your data cannot access it. We do this through the following measures:

Securing network connections with Secure Socket Layer (SSL), or similar technology
Access to the data is limited to the persons who need the data
retention period
We will not store your personal data longer than we need it for the purposes we described above.


We will only process your data within the European Union. Outside the European Union, we only process your data if that country offers an adequate level of protection for your data.

Without your permission, we will never pass on your data to other countries or to parties other than those mentioned above.


A cookie is a small text file that is sent to the browser via the server of a website. The browser then saves the file to your device. Your device is given a unique number, which our site uses to recognize the device later.

We may use cookies to improve your experience on our Website. Cookies also ensure, among other things, that the Website is fast, that you can visit our Website safely and that we can detect errors on our Website.

By storing cookies, we also ensure that:

  • you shop safely at Animaux
  • the website is fast
  • we can detect errors and inconveniences on the website
  • we can test improvements

You can always delete or disable cookies yourself via the browser settings. No more cookies will then be stored when you visit our Website. But please note: without cookies, our Website may not work as well. For more information, you can read our cookie statement:

Change of the privacy policy

We can adjust this privacy policy. If we change the privacy policy to a significant extent, we will post a notification on our Website together with the new privacy policy. We will notify users who are registered with us with their e-mail address in the event of changes. If you are not registered as a user, we recommend that you consult the Website and this statement regularly.

Your rights

The data we collect from you is personal. You therefore have the following rights:

  • You therefore have the following rights:
  • You may ask us to correct, restrict or delete your data;
  • You may ask us to correct, restrict or delete your data; At your request, we can also pass this copy on to another party, so that you no longer have to do this yourself;
  • You can object to the processing of your data;
  • You can submit a complaint to the Dutch Data Protection Authority if you think that we are processing your data unlawfully;
  • You may always withdraw your consent to process your data. From the moment you withdraw your consent, we may no longer process your data.

If you have any other questions or comments about our privacy policy, you can contact us using the details below.

Chamber of Commerce number: 61657018
[email protected]